Customer relationship management (CRM) is an important essential business activity, the process includes managing the company’s interaction with its customers. Knowing your customers to improve business relationships for a successful CRM requires data analysis, specifically concentrating on customer retention and driving sales growth.
Our CRM development team has a profound understanding of creating industry-specific CRM solutions that will help businesses learn more about their target audiences, how to best cater to their needs and increase profitability.
Your business can stand apart from the crowd with your unique solutions
A customized client management solution allows you to pay for what you need and use
You need less training on the platform as you already know what is in it
It offers flexibility to upgrade or change anytime your business needs
You can scale your system with the growing business requirements
CRM platforms are more secure as you can apply any high-end security mechanisms you want.
We will provide solutions to integrate and automate sales, marketing, and customer support by creating a dashboard that will give an overall view of the three functions on a single customer view, a single page for each customer that a company may have. Our developers will help you with sales force automation, marketing automation, and service automation.
Your business needs a CRM system that will analyze customer data collected through multiple sources which will help you make more informed decisions. Our Analytical CRM systems use techniques such as data mining, correlation, and pattern recognition to analyze customer data. These analytics help improve customer service by finding small problems that can be solved based on different customer audiences.
Our CRM solution provides an easier way to collaborate with incorporate external stakeholders such as suppliers, vendors, and distributors, and share customer information across groups/departments and organizations, which will result in improving the quality of services provided to customers.
Zoho CRM is a SaaS-based customer relationship management (CRM) software solution designed to manage sales, marketing, contacts, customer support, and other business functions.
Our developers are skilled in developing the best WordPress plugin to connect your WooCommerce store with Zoho CRM.
Salesforce is the most popular cloud-based tool for Client Relationship Management (CRM) because of it’s versatility. It is basically designed for service, marketing, and sales, featured with elements required to run profitable business on an automated platform. Our team here at Application Nexus helps in planning, organizing, and implementing Salesforce based business solutions.